Once you have finished downloading PanFone Data Recovery from our site or other places, it's easy to finish installation following the instructions.

Step 1. Locate and launch the downloaded .exe file to start the installation wizard.

panfone setup wizard

Step 2. You can click on the Browse button so as to select a installation directory. You can also select language. Then click on Install button.

panfone setup wizard

Step 3. After a while, PanFone Toolkit will be installed successfully. Click on "iOS Data Recovery" to launch the application.

With the trial version, you can only preview lost data, but with the paid version, you can preview, recover and save the lost data.

Step 1. Click menu button on the right corner of the program interface.

Step 2. Choose Register in the drop-down list when a prompt pops up.

Step 3. Copy and paste the Email and Code into the registration popup dialog.

Note: The registration contents are case sensitive. Please do not add blank at the beginning or the end of the word. (000's are number "0"s, not letter "O"s)

panfone registration

panfone registration

Or to get more info about the detailed user guide of PanFone Data Recovery, please refer to the guide page.

Currently, PanFone iOS Data Recovery is a desktop based program, which can only be installed & used on your computer instead of iOS devices directly. You can download and install it on your computer and then connect your mobile device to the computer and do the recovery work.

System&Hardware Requirements

  • Operating System: Window 10/8.1/8/7
  • CPU: 1GHz (32 bit or 64 bit) or above
  • RAM: 512 MB or above.
  • Disk Space: 256 MB or more (1 GB Recommended)

Supported Devices OS

iOS: iOS 14, iOS 13, iOS 12, iOS 11, iOS 10, iOS 9, iOS 8, iOS 7

All Devices Supported by PanFone iOS Eraser

iPhone iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XR, iPhone XS Max, iPhone XS, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5S, iPhone 5C, iPhone 5, iPhone 4S, iPhone 4
iPad iPad, iPad 2, The New iPad, iPad mini, iPad with Retina display, iPad mini with Retidisplay, iPad Air, iPad Air 2, iPad mini 3, iPad mini 4, iPad Pro
iPod iPod touch (1-7 generation )

Supported Files

Modes Supported Data
Recover from iOS Device Contact, Note, Reminders, WhatsApp History, SMS, Calendar, Call log, Safari Bookmark, Viber, Kik
Recover from iTunes Backup Contact, Note, Reminders, WhatsApp History, SMS, Calendar, Call log, Safari Bookmark, Viber, Kik, Video, Camera Roll, Voice Memos, Photos, Message, Messages Attachments
Recover from iCloud Backup Contact, Note, Reminders, WhatsApp History, SMS, Calendar, Call log, Safari Bookmark, Viber, Kik, Video, Camera Roll, Voice Memos, Photos, Message, Messages Attachments
If you forget or cannot find your registration code, please contact support@panfone.com with your order receipt, order information or email address. After confirmed and checked your order, we will send you the Regcode again.
Basically, the one license code is for one computer only. And if you need business license which can support multiple computers, please purchase from here.

PanFone iOS Data Recovery for Win - Please download and install the latest PanFone iOS Data Recovery Windows version from here

PanFone iOS Data Recovery for Mac - Please download and install the latest PanFone iOS Data Recovery Mac version from here

If you got this prompt once you start to scan your device or backup, please go to Setting window to change the default Backup location folder from C: driver to another available drive.

Click Settings Button button on the upper right corner of the main window and click Settings to make change PanFone default settings.

PanFone iOS Data Recovery Settings

Data Recovery supports to recover all lost data to your device except: app photo, app video, app document, calendar, reminders. You can only recover these files to your computer.

If you encounter the "Analyze is unsuccessful" error, you can check the following settings.

  1. Unlock the device If there is Screen Lock password.
  2. Make sure that you installed the latest version of iTunes, you can reinstall it then try again. If there is any fault in iTunes it will impact the success rate of device analysis.
  3. If your iTunes backup files have been encrypted, remove the password on the iTunes backup file.
  4. For iOS 7 devices, please tap "trust" on your device to authorize this PC

trust this computer

Then refer to the following tips to see if they will resolve the fault.

  1. Check that the USB connection is well seated, disconnect and reconnect it, try an alternative USB port and lead is possible.
  2. Restart your iPhone and computer.
  3. Change to another computer if possible.
  4. Disconnect all other USB connections.
  5. Close any anti-virus software if you have it running.

To recover data from a dead/broken iPhone, you'll need the help of a third-party software like Syncios. Follow the steps below to recover data from a dead iPhone.

  1. Launch PanFone iOS Data Recovery and connect your dead iPhone to the computer via USB cable.
  2. If the iPhone can be recognized, use PanFone to scan your iPhone directly. If the phone can't be detected at all, use PanFone to scan your iTunes/iCloud backup file.
  3. Preview the data on the dead iPhone and save them to your computer.

Here are steps you need to follow in order to grant Full Disk Acess:

1. Open the Security & Privacy Preference Pane in the System Preferences application.

2. Click on the Privacy tab and then click on Full Disk Access in the categories list.

security & privacy

3. Click the padlock in the lower-left corner to allow changes.

4. Click the + button to add an application.

5. Navigate to where you installed PanFone iOS Data Recovery (e.g./Applications), select it and click the open button.

Full Disk Acess

We get similar inquiries frequently. Actually, the answer is "It depends". When a file is deleted on iPhone/iPad, the system only removes its entry in the file system. The memory on the iPhone that saves the deleted file is marked as free space and can be overwritten by new data. So, before your deleted data is overwritten, you still have the chance to get them back with PanFone Data Recovery software.

The scanning time depends on many factors and among all the factors, the total file size and file types have the biggest impact. If there are a lot of message attachments, third-party App attachments, it will make the scanning much slower. You can try the following tips to speed up the scanning process.

1. Choose only the file types you need and scan the phone again.

2. If you have iTunes/iCloud backup, it’s recommended to try Recover from iTunes backup file and Recover from the iCloud backup file. It will be much faster in these two modes.

If PanFone program freezes or crashes when using it, you can deal with the matter with the following steps:

1. Close any anti-virus software that is running.

2. Restart your iPhone and computer.

3. Disconnect all other USB devices.

4. Reinstall this software and restart it.

If the problem still exists, please contact us at anytime.

To connect your iPhone with the program, iPhone needs to trust the computer firstly. So we suggest users download the free trial version on a computer trusted from the iPhone before to figure out whether the program can connect your iPhone. And even the program cannot recover data from iOS device, it can help recover data from iTunes/iCloud backups.

If you encounter an error for the first time, please restart the program and try again. If you encounter the error for several times, please submit your problem to our Support Email: support@panfone.com. Offer us your iOS model, iOS version and your PanFone log file. You can find all the logs file from Menu > Open Log File > Logs and send us all the logs in this folder. Please try to submit your case as much detailed and clear as possible to us.

PanFone will not ignore any question that submitted to us. We will try our best to solve all technical issues or other problems that you encounter when using our products. Sometimes, we may deal with many questions at one time, so please kindly wait for our reply. We promise that the earliest response will be provided to you!

All subscription products are featuring an up to 5-day Money Back Guarantee. (From the date of purchase). And we provides up to 30-day Money Back Guarantee for lifetime products. (should comply with the refund policy.
Yes, all subscription programs have auto-renewed service by default.

You're allowed to cancel it any time you want before the renewal date. Two ways for you to cancel the subscription:
1. After you successfully purchase a subscription plan, you will receive a confirmation email with related registration information. Scroll down to find sentence "To cancel the subscription, click here", click on it to cancel the auto-renewal service.
2. If you can’t find the entry or just accidentally lost your confirmation email, contact our customer service team to cancel via: support@panfone.com

After the cancellation, you will not be charged starting from the next subscription period.

After the renewal, you will receive an email with new registration code. And you should use the new registration information to activate the software again.

The prices displayed on our website are all excluding taxes, so the actual price depends on the pay VAT of your country.

Generally speaking, the renewal price is the same as the initial purchase price unless you purchased the license in a discount promotion. We do have occasional discount promotions and the discounted price is only applied to the initial purchase. Any of the subsequent renewal will be charged at original price as our website display.

Sorry, it can not. If you want a lifetime license, you should purchase the lifetime license separately.